Sanjaya, Sonny. “SERVICE QUALITY TO CUSTOMERS IN FOOD AND BEVERAGES SERVICE DEPARTEMENT ARDAN HOTEL”. JURNAL PARIWISATA VOKASI 3, no. 1 (Agustus 5, 2022): 68–80. Diakses November 27, 2024. https://jurnal.akparnhi.ac.id/jvp/article/view/73.